Privacy Policy
Last updated · October 2026
Tharaa ("Tharaa", "we", "us") respects your privacy. This policy explains what personal data we collect when you use the Tharaa app and website, why we collect it, and the choices you have.
1. Scope
This policy applies to everyone who visits our website or creates an account in the Tharaa app, in every market where Tharaa operates, including the United Arab Emirates and Egypt.
2. Data we collect
Identity data: your name, date of birth, nationality and identity documents provided during verification. Contact data: your email address and mobile number. Financial data: your holdings, transactions, wallet balance and payment details. Technical data: device information, app usage and security logs.
3. Why we use it
We use your data to open and operate your account, verify your identity, execute purchases, sales and deliveries, keep your holdings safe, meet our legal obligations including anti-money-laundering requirements, and contact you about your account.
4. Identity verification and compliance
As a platform dealing in precious metals we are required to verify our customers and to monitor transactions. Some of your data is processed for these purposes and may be retained for the periods the law requires.
5. Sharing your data
We never sell your data. We share it only with service providers who help us run Tharaa, such as vault operators, payment processors and verification partners, under strict confidentiality, or with authorities when the law requires it.
6. How we protect it
Your data is encrypted in transit and at rest, access is restricted to people who need it, and our systems are monitored continuously.
7. How long we keep it
We keep your data for as long as your account is active and afterwards only for as long as required by law or to resolve disputes.
8. Your rights
You may ask to access, correct or delete your personal data, or object to certain processing, subject to our legal obligations. You can also withdraw marketing consent at any time.
9. Changes to this policy
We may update this policy from time to time. When we make significant changes we will let you know in the app or by email.
10. Contact
For any question about this policy or your data, write to info@tharaapreciousmetals.com.